When you install the app, Roasterly will store your shop name, shop url, and email address. During your usage of the app some fields and ids will also be stored to reference back to live Shopify data. No orders or user data are stored offline. Shopify provisions an access key at installation that is used by Roasterly to fetch live data while you use the app. This includes, but is not limited to, product details, order details (only those within 60 days), and customer details. Only the data relevant to build the roasting schedule is fetched while using the app. At no point does Roasterly have access to see full customer payment details.
Personal Information the App Collects
When you install the App, we are automatically able to access certain types of information from your Shopify account:
- Your store details and contact information
- Your products
- Your orders within the past 60 days
How Do We Use Your Personal Information?
We use the personal information we collect from you in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information relating to our products or services. By installing the app you agree to receive emails by us to further enhance your app experience.
Sharing Your Personal Information
We do not share any of your personal information with any party as part of our normal business operations.
However, we may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through Shopify to use our App, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [email protected].